Accessibility Statement

At Northern Quest, we are committed to ensuring digital accessibility for all of our guests, including individuals with disabilities. We are continuously improving our digital user experience to conform to standard accessibility guidelines and ensure that everyone can seamlessly navigate our website and platform.

Our Goal & Standards

To help make our website a positive and accessible experience for everyone, we target the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with a wide range of disabilities and user preferences.

Key Accessibility Features

We regularly update our website to incorporate best practices for digital inclusivity, including but not limited to:

• Keyboard Navigation: Ensuring all interactive elements, menus, and forms can be fully navigated using a standard keyboard rather than relying on a mouse.
• Screen Reader Compatibility: Structuring our code with proper HTML headings, ARIA attributes, and semantic landmarks so screen-reading software can accurately interpret pages.
• Alternative Text: Providing descriptive alt text for images and non-text visual content where appropriate.
• Contrast & Readability: Designing our layouts with appropriate color contrast ratios and text scaling capabilities to support users with low vision or color blindness.
• Consistent Structure: Utilizing standardized components and predictable navigation paths across the site to minimize cognitive friction.

Ongoing Effort

We recognize that digital accessibility is an ongoing journey, not a one-time project. As our digital ecosystem evolves—including the introduction of new software, features, or templates—we continuously test, evaluate, and remediate our digital assets to maintain a high level of compliance.

We Value Your Feedback

Despite our best efforts, you may occasionally encounter an area of our site that does not fully support your specific accessibility needs. Your feedback is incredibly valuable to us and helps us prioritize improvements.

If you experience any difficulty accessing our website, or if you have specific recommendations on how we can improve the accessibility of our platform, please let us know:

• Email: accessibility@northernquest.com

When contacting us, it is helpful if you can specify the web page or specific feature you encountered an issue with, along with the assistive technology you were using, so we can address the problem directly.