Vice President of Hotel Operations
Jeff joined Northern Quest Resort & Casino’s team in February 2009 to oversee the construction, design and pre-opening activities of the hotel project. His expertise in all aspects of casino hotel operations has brought a broad level of experience and strong leadership to the Northern Quest team.
Jeff spent the majority of his 25-year career in the hospitality field at luxury resort properties, achieving and maintaining AAA 4-Diamond ratings for two of them over 15 years. Fewer than 3% of all AAA-inspected properties worldwide hold this designation. Jeff often travels to Michigan, where he is from and where his wife Beth and four children still reside. When in Michigan, Jeff is fully engulfed in his kids’ high school and collegiate sports. Jeff enjoys watching professional sports. He loves the Detroit Red Wings and is an avid NASCAR fan. Danica Patrick, who recently joined the NASCAR ranks, has recently beaten out Jeff Gordon as Jeff’s favorite NASCAR driver.
Banquets & Events Manager
Dave joined Northern Quest Resort & Casino's team in January 2012 as the Banquet & Events Manager focusing on the operational side of our legendary hospitality. Dave brings 36 years of Banquet/Catering experience from Red Lion, Doubletree/Hilton and the Coeur d'Alene Resort properties in the Northwest.
Dave enjoys his family of four grown children, one grandchild and his wife Debbie, who is a Children's Pastor at a local church. Outside of work, Dave can be found in the great outdoors hunting, fly-fishing or hiking around the area,
Tim’s main focus as a member of Northern Quest Resort & Casino’s sales team is Association, Tour and Leisure Travel group bookings.
Tim’s expertise comes from many years in the hotel sales and marketing industry, including nine years as a Convention Sales Manager for the Spokane Regional Convention & Visitors Bureau. Tim gained skills and experience by holding several managerial and front-of-house positions for a number of major national hotel chains.
Tim likes to spend time skiing in the winter and boating on local lakes in the summer with his wife Vickie and their triplet sons, Taylor, Zac and Chase, and their black lab Brewtus.
Paula’s concentration for Northern Quest Resort & Casino’s sales team is corporate group and negotiated travel (by industry segment) as well as the social, non-profit, religious and fraternal market segments.
Paula joins Northern Quest with 22 years of hospitality industry experience supporting national brands such as Marriott and Disney. She most recently held the position of Director of Catering and Conference Services at The Davenport Hotel and Tower in downtown Spokane. Prior to the Davenport Hotel, Paula spent 11 years with Marriott working in various hotels and catering positions.
Paula has two daughters who reside in San Francisco. One of her daughters is a teacher and the other daughter is a registered dietician. Outside of work, Paula loves to volunteer, hike and spend time in her garden. She also enjoys sports.
Catering and Conference Service Manager
Melissa began her time with Northern Quest Resort & Casino in October, 2009 as a Sales Manager and with her vast experience in Convention Services has grown into the role of Catering & Conference Services Manager. Her primary focus is on servicing the conferences that are held at the Resort along with managing the Catering Team.
Melissa's knowledge and talent in the hospitality industry has developed through nearly 20 years of experience with hotel corporations in the northwest, southwest and New York (or Buffalo).
Melissa loves being with her family, no matter what they're doing, but she particularly loves spending time traveling and enjoying the outdoors in the beautiful northwest. Her favorite activities include hiking, biking and water sports. As long as she's surrounded by her family and friends, she's always having a great time!
Stacy joined Northern Quest Resort & Casino’s sales team as the Corporate Sales Manager. Stacy previously spent five years in the advertising industry as a media and production manager. Prior to her tenure in advertising, Stacy held a sales representative position and a group reservations position with two other local hotels.
Stacy likes to watch sports and travel, and she loves bulldogs.
Group Sales Assistant
Aimee spent the last ten years as a sales manager for other Spokane Area hotels, taking care of sports, tour and travel markets for those properties. She was born and raised in Spokane and enjoys spending time with my family, especially camping, picking huckleberries, fishing and outdoor fun.